UX Writer

About the job
As a User Experience writer, you are an advocate for Google design, working to shape product experiences by creating useful, meaningful text that helps users complete the task. You help set the outlook for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, you have a portfolio of work that demonstrates content that simplifies and beautifies the overall user experience.

You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and hard data to inform content choices, and are an expert in your product. You provide content recommendations that include the right words and sometimes complementary data and images.

Responsibilities:

• Create UI text for Health app that facilitates user navigation, as well on-boarding, error messages, instructional materials, and other components of the user experience.
• Drive vision for product language and content across a product or subject-matter domain, and ensure cohesive product narratives, document your strategies with guidelines, and establish strategy principles.
• Manage projects from needs assessment to implementation, identify opportunities, establish priorities, secure resources, and manage stakeholders.
• Collaborate with designers, researchers, legal, marketing, product managers, and developers. Influence and adapt to stakeholders and their feedback.
• Provide leadership, direction, and mentorship to junior UX writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.

• Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
• 4 years of experience in writing, editorial, marketing, UX writing, content design, or related, as well as leading content strategy projects.
• Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

• 5 years of experience interacting with executive leadership.
• 5 years of writing, editorial, marketing, or UX writing experience in an agency setting.
• 3 years of experience working in a complex, cross-functional technology organization.
• Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.
• Knowledge of user experience research principles and practices and how to use data to provide informed user insights.
• Knowledge of online technology and related products, including web and mobile UI and tools.