Product Manager -Chatbots

Candidate must be in West Coast. Preferrably in SFO bay area.
90 bill (can't beyond that)
H1s are ok


Candidates must be located in the Pacific Time Zone

• Execute on the Integrated Operator - Connected Services Experience strategy and vision, to include
• Conduct market in user research, document requirements, make trade off decisions on user adoption vs scale, and provide input into feature prioritization for major/minor releases
• Define E2E UX workflows, write compelling EPICs and user stories, define quality/CX metrics and work on complex design problems requiring in-depth analysis and solutioning
• Partner closely with UI/UX design teams to build and articulate the customer experience value proposition through mockups, wireframes, sandboxes for rapid prototyping and persuasive story-telling.
• Simulate customer experience adoption working with the development and field teams through controlled pilots, demos, tech field days, etc.
• Work effectively in a team environment including colleagues, support teams and development engineers, and the Aruba field organization.
• Determine need to escalate as necessary & be able to interact with Development & QA.
• Interact with Engineering, Sales and Partner teams to drive resolution of deficiencies / bugs
• Participate in solutions for knowledge sharing and provide cross-training to relevant groups as needed.

• Bachelor's degree or equivalent in computer science, engineering or related field of study. MBA or advanced degree in computer science or engineering preferred.
• 5+ years of work experience in SaaS, PaaS, IaaS, or NaaS, with strong background in network management and security frameworks.
• Experience in Mobile application development.
• Experience with common cloud services (onboarding, single sign on, authentication, etc), APIs, cloud computing platforms such as AWS, Azure etc. and modern cloud technologies (Kubernetes, Microservices, Containers, etc)
• Ability to work in an agile development model with daily standups/scrums, CI/CD best practices using Jira & Confluence to capture and prioritize requirements.

• Basic understanding of product development. Strong product management background.
• Strong problem solving skills and willingness to roll up one's sleeves to get the job done.
• Excellent written & verbal communication skills.
• Ability to promote teamwork and collaboration across organizational boundaries; build consensus; creates an open, team environment where differences can be discussed and resolved constructively.
• Ability to multi-task and work well within a dynamic, fast-paced organization
• Leads initiatives by example, creative problem solver with positive can-do attitude.