IT Project Manager

 
THIS IS WHERE YOU'LL WORK:
Department: IT Infrastructure and Enterprise Applications
 
RIVIAN DESCRIPTION:
Rivian is on a mission to keep the world adventurous forever
This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
 
As a company, we constantly challenge what's possible, never simply accepting what has always been done
We reframe old problems, seek new solutions and operate comfortably in areas that are unknown
Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
 
We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois.
 
 
THIS IS WHAT YOU'LL DO:
The IT project manager is responsible for driving the IT End User Services projects to successful completion by performing all or some of the following functions on behalf of Rivian:

• Responsible for full life- cycle of IT End User Services projects from initiation to completion
Apply IT project management methodology and appropriate project management, organizational change management framework for all sub-projects
Successfully initiate, plan, execute and close all project deliverables as committed.

• Assist End User Services leaders in defining technology and solutions delivery roadmap for the End User Services organization.

• Manage projects focused on driving efficiencies and end-user improvements associated with the end-user products/services such as laptops/desktops, printers, mobile devices, conference room systems, exchange online, collaboration tools, and others as assigned by the leadership team.
Responsible for managing the overall planning, execution, and delivery of the projects including:

• Defining the project charter, roles, tasks, milestones, budgets, and measures of success

• Developing estimates and plans to manage the end-to-end project execution

• Ensuring business requirements are captured accurately and completely

• Acting as the link between the assigned project resources and key stakeholders.

• Ensuring project closure, including completion of lessons learned and required documentation.

• Use disciplined project management methodology to define scope, develop a project plan, and execute sub-projects that adhere to guidelines and deliver within cost and schedule.
Responsible for tracking project status and managing project issues and risks, including:

• Monitoring projects on an ongoing basis, evaluating progress/quality, managing issue resolution

• Managing the process to assess gaps and develop action plans to address these gaps

• Monitoring financial delivery and issue management processes, and escalating issues

• Promoting and monitoring compliance activities with audit and information policies

• Develop robust project risk management plans to ensure timely delivery, testing, and commissioning of all projects with no impact on business continuity

• Communicate progress by producing documentation and presentations for the project/project team, broader organization, and senior leadership.
Responsible for performing Organizational change management and leading effective project teams, including:

• Using problem-solving/critical thinking skills and independent thinking to overcome challenges.

• Communication to project team members, key stakeholders, and sponsors

• Assess and lead the organization through appropriate change management practices

• Serve as primary contact to senior department managers for critical change initiatives within a highly matrix environment.
 
THIS IS WHAT YOU'LL NEED:

• 7+ years of experience in managing complex enterprise-level project

• 7+ years of experience implementing IT End User Services solutions in the automotive industry or relevant experience in complex manufacturing processes

• Proficient in projects/service delivery of End User Services such as Service Desk, Desktop Support, Asset Management, Endpoints Migration, End-User Computing & Engineering, Audio-Visual (AV) Engineering, and Messaging & Collaboration

• Experience with End User Computing solutions such as ConfigMgr (SCCM), Microsoft Intune, Jamf, Office 365, Zoom, and Slack preferred

• PMI PMP certification desired.

• ITIL (IT Infrastructure Library) certification desired

• Project management skills
Knowledge of project management vocabulary and terminology
Training and understanding of project domain.

• Understanding of change management practices and experience in utilizing one of the frameworks.

• Strong communication, resource planning, problem-solving, negotiation, analytic, and critical thinking skills
Ability to work collaboratively.

• Excellent facilitation and presentation skills
Cultural adaptability
Virtual and remote team management ability
Independent and innovative spirit
Flexible and responsive to input.

• Based on previous experience utilize best practices, strategies, and methods for the proper implementation of Rivian's Infrastructure solution
Educational Background:

• Bachelor's degree required; Advance degree in Engineering or related field.