product Manager

Senior Product Manager

Essential Functions:

The Senior Product Manager's responsibilities include, but not limited to:

User centered ideation, discovery, definition and delivery

•       Customer research to develop empathy, identify critical problems to solve, expectations, and behaviors.

•       Business stakeholder interviews to understand operational complexities, strategic objectives and plans, impacts and considerations.

•       Analysis of quant & qual data (internal and external) to aid in prioritization.

•       Analysis of the competitive landscape and recommendation for positioning.

•       Analysis of industry trends and emerging opportunities.

•       Technology partnership to evaluate technical constraints, complexities, & capabilities.

•       Financial modeling for ROI analysis.

•       Strategic roadmap development – near & long-term vision that will drive iterative value.

•       Storytelling & socialization of product – with business & technology stakeholders.

•       Use cases, journey mapping, hypothesis development.

•       Identification of KPIs, engagement & operational metrics for each slice of scope.

Stakeholder management.

•       Navigate complexities of stakeholder landscape - leverage expertise to drive alignment and engagement.

•       Interviews partners, facilitate working groups, one to one discussion, group showcase forums etc. - with a goal of uncovering operational and organizational impacts.

•       Consider business process impacts & dependencies. Work with the appropriate partners to ready the business for the product.

Agile product delivery.

•       Partners with Iteration Manager, Tech Lead, QA, and engineers to continuously improve and maximize output of delivery team.

•       Effectively builds & prioritizes user stories for each iterative delivery – partnering with UX, tech, QA, business SMEs to deliver each.

•       Maintains outcome focus by adjusting product roadmap, release strategy, & scope priorities based on realities of an agile environment .

Product Hind sighting.

•       Partners with analytics team to develop & implement test strategy to validate key hypotheses.

•       Measures impact of product post-launch leading to sound recommendations for continued investment or pivot.

Enterprise-wide product leadership.

•       Coordinate discovery, definition, execution/delivery, and post-launch product lifecycle activities across various product workstreams and channels.

•       Guiding, coaching, and supporting product managers on tradeoff decisions and risk mitigation.

•       Regular, dependable attendance & punctuality and perform other duties as assigned.