Talent Development Specialist

At Client's, we are committed to fostering a culture of continuous learning that empowers our employees to grow and succeed
We re looking for an organized and proactive Learning and Development Specialist who excels at facilitating and delivering impactful learning experiences, leveraging technology for scalable learning solutions, and managing the day to day learning operation.



Key Responsibilities:

Facilitation and Delivery:

Lead engaging and dynamic learning sessions, virtually and in-person, across many topics, including onboarding, Candid Communications, Psychological Safety, etc.

Ensure a positive, interactive, and learner-centered experience in all sessions, adapting facilitation methods to meet diverse learning styles.

Manage logistics for virtual and live learning sessions, ensuring seamless delivery and engagement with learners from different regions.

Tech-Enabled Learning Solutions:

Leverage a variety of tech-enabled learning platforms and tools to create scalable and personalized learning experiences.

Stay informed about the latest technological trends in learning and development, including AI-driven tools, virtual learning environments, and mobile learning solutions.

Partner with the Learning Technology Solutions Manager to support the usage and optimization of our tech-enabled learning.

Administrative and Logistical Support:

Regularly update and maintain our Hub page (Client's s intranet) for employee development offerings, ensuring content is current and accessible.

Support the planning and execution of LearnFest, one of Client's s signature learning events, including coordination with internal teams and external vendors.

Provide logistical support for the planning and execution of instructor-led training sessions, including scheduling, material preparation, and venue coordination.

Draft and distribute clear and effective communications for global audiences regarding learning opportunities, programs, and events.

Impact Measurement and Data Support:

Collect and analyze data to assess the effectiveness of learning programs, including participant engagement, knowledge retention, and business impact.

Provide insights and data to support the Employee Development Team in crafting compelling data-driven stories about the impact of learning initiatives.

Assist in gathering and organizing feedback, performance metrics, and other relevant data to inform continuous improvement efforts.

Continuous Learning and Innovation:

Stay current on industry best practices and emerging trends in learning facilitation, delivery, and technology.

Be proactive in identifying opportunities for improvement and innovation in Client's's learning programs.

Embrace ambiguity and adapt quickly to changing business needs to deliver effective learning solutions.



Qualifications:

3-5 years of experience in learning and development with a strong focus on facilitation and program delivery.

Strong familiarity with tech-enabled learning platforms and tools (e.g., LMS, e-learning, AI-driven learning, or other digital tools).

Experience in managing administrative tasks, such as updating content, planning events, and drafting communications.

Self-starter with a high level of comfort in ambiguous environments, able to take initiative and drive results independently.

Excellent interpersonal and communication skills, with experience collaborating with diverse and dispersed teams.

Instructional design experience is a plus, but not required.

Experience in collecting and analyzing data to assess program effectiveness and support data-driven decision-making.

Experience with data analytics and reporting tools (such as Tableau) is a plus.