Compliance Analyst V

Risk Assessment, Monitoring, & Mitigation: Develop and implement strategies to improve gift card fraud detection and prevention.

Stakeholder Management: Partner with data science, product, customer support, and third parties to develop end-to-end solutions that will optimally detect and prevent emerging threats.

Run the Business: Manage the day-to-day functions of the Loyalty Program Abuse team, including supervising emerging threats, investigating urgent or high-priority issues, and managing policy calibrations.

Process Optimization: Enhance standard operating procedures to ensure policy compliance and operational efficiency.

Governance: Ensure existing defense strategies are working as expected with a plan to confirm if there is leakage in existing risk countermeasures.

Policy Improvement: Refine our policies to minimize the potential for fraud abuse and identify strategic areas where Client's will invest to protect buyers from losing purchased gift card funds. Enhance the way Client's communicates our Gift Card Redemption Risk policy to users, including improving external policy information and customer messaging.

Influence Senior Leadership: Build and deliver high impact analysis and presentations to secure approval and/or resources from senior Business, Product, Risk, and Payments leaders.