Senior Deployment Manager/ Implementation Specialist

Description:

The Supply Chain IT group has an opening for a Deployment Manager
This position is located in Pleasanton, California.

Albertsons is moving from EXE to Manhattan Active for the Warehouse Management System (WMS) for our Distribution Centers.

There are 3 key infrastructure deliverables that the Facility Management team has to support this project with.

• Setting up the Client Voice Console – to enable voice activated transactions using Talkman/headset units

• Working with ABS Networking team to ensure that Wireless, Wired and WAN at the DC will be able to support the new WMS transactions/traffic

• Working with Procurement, Sourcing, Legal, Warehouse Ops and other groups within ABS to procure, ready and deploy devices to the DC

• Devices include Forklift Terminal (VC80x), Handheld Terminals, Talkman/Headset, Tablets, Printers

Need a Deployment Manager to manage above deliverables as the Manhattan WMS is rolled out to 17 Distribution Centers (DC's)
The first DC is expected to go live on Manhattan WMS in January 2023 with the remaining DC's following every 6-8 weeks.

Key Responsibilities include, but are not limited to:

• Responsible for large scale coordination of hardware/software rollout of new and updated applications for retail distribution centers.

• Plan and schedule deployment timelines and milestones using appropriate tools and create and monitor detailed deployment plans
Define release schedule, timing and calendar.

• Plan and schedule very detailed (daily, hourly) sequence of activities (repeatable roadmap of activities).

• Identify, analyze, prioritize, and communicate deployment risks and impact of risks on the project
Manage deployment risks and develop contingency plans to mitigate risks.

• Develop a communications plan to update technical project managers and stakeholders of the progress and approval process.

• Document Deployment Plans as appropriate to meet changing needs and requirements.

• Organize, direct, and manage deployment execution.

• Interface with applications and systems groups to test, pilot, and install distribution center and backstage systems

• Work with IT Field Services Technicians and 3rd party vendors on installation documents and plans.

• Coordinate work across IT and Business teams for deployment scheduling.

• Recommend cost reduction and process opportunities for effective rollouts.

• Communicate deployment plan, schedule, and status with the project team and stakeholders.

• Manage content of a release and be point of contact for information about the components of a deployment.

• Manage all deployment related documentation like progress reports, requirements documentation and presentations.

• Ensuring support turnover to the Internal IT and Business support groups to support application hardware/software soon after project roll out.

Qualifications:

• 4 year degree (Information Systems, Computer Science, Business Administration or related functional field) and/or equivalent combination of education or work experience.
• 4+ years of Task Management experience, with a Software Build, Engineering, and/or Hardware Installation background.
o Experience with managing a multi-facility, multi-location infrastructure provisioning and/or deployment project.
o Experience with Infrastructure projects
These could be provisioning of telecom infrastructure or could be deployment of hardware/devices to multiple facilities over a multi-year timespan.
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• Domain experience (Retail Distribution) and functional understanding of upgrading related technology and/or a specified hardware/software deployment.

• Ability to independently define tasks and develop sequencing and timelines for complex rollouts/release cycles.

• Able to create training tools, documentation, and deployment strategies for more complex projects.
• Knowledge of Project Management Methodology and Tools (e.g
Jira, Confluence, MS Project, Visio, Agile, SDLC etc.).

• Proven ability to perform project planning, resource planning and risk assessment.

• Strong verbal and written communication skills, and ability to communicate with different levels of business partners and stakeholders.

• Strong understanding of client expectations and ability to recognize and escalate issues that may affect deployment.

• Strong customer service aptitude and ability to follow through to resolve customer issues.

• Strong ability to navigate across the organization between Field Services, Business Users and IT Users using formal as well as informal channels.

• Ability to travel up to 25% of the time to Retail Distribution Center locations across the USA
• Experience with Manhattan or a similar Warehouse Management System (WMS) will be an asset

• Supply Chain experience will be an asset