UX Program Manager

About The Job
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products.

As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience managing and scaling UX related programs. 10 years of experience driving operational efforts across organizations.
• Background of working with Design Systems is preferred.
• Experience with UX disciplines and user-centered development tools and methodologies.
• Experience analyzing data and leveraging insights to develop solutions. Experience improving the velocity/productivity of teams, products, and systems.

• Support communication and collaboration with key stakeholders across the organization while managing expectations.
• Develop insightful recommendations to optimize budget management, hiring procedures, and vendor relationships.
• Analyze and report on performance metrics, and provide data-driven insights to senior leadership to guide decision-making.
• Collaborate with senior partners to achieve the organization's OKRs.
• Establish and refine processes to promote velocity and ensure compliance with knowledge and information, and Google policies/goals.