TeleOps Operator

Client's Comments:



Submissions requirements:

https://www.filepicker.io/api/file/1TJDDg7pQtCuSXZH6TDg

Need people to be flexible on shift days (ask) and AM/PM, people that are flexible work best, its best if they can be available for all shifts (or NOT available for 1 shift)
Commitment: This is a full-time, 6-month ongoing contract position staffed via Client's. It will be onsite and available to candidates who are local to the Las Vegas, NV area.


Job description

Client's is helping an innovative, on-demand autonomous ride-hailing company hire a TeleOperations Operator to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.

As a TeleOperations Operator, you will be the human-in-the-loop, bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.


Various Shifts Available:
Hours: 10:00 AM - 6:30 PM OR 5:30 PM - 2:00 AM
Days: Multiple Shifts Available

As a TeleOps Operator, you'll:

• Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation.
• Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines.
• Assist in gathering performance metrics and reporting observations to improve system functionality.
• Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface.
• Follow company protocols and regulatory requirements to maintain high operational standards.

Requirements

• Excellent driving history and no criminal history
• 2+ years of experience in operations, technical support, software testing, or a similar field
• Comfortable working with Windows and Linux operating systems; basic understanding of QA testing principles.
• Excellent written and verbal communication skills
• Willingness to work flexible shift hours

Bonus Qualifications:

• Experience with QA testing or working in the autonomous vehicle industry
• Bachelor s degree in STEM, analytics, or related field
• Basic understanding of data analysis to help build out and analyze metrics
• Strong familiarity with video game-style controls or simulation software.

Ongoing position

Updated TeleOps Shifts (please select ALL that you are available for):
AM- 10am-6:30pm

• Tues-Sat
• Wed-Sun
• Thurs-Mon
• Sat-Wed

PM- 5:30pm-2am

• Tues-Sat
• Wed-Sun
• Thurs-Mon
• Sat-Wed