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Job Requirements of Network Admin:
-
Employment Type:
Full-Time
-
Location:
San Jose, CA (Onsite)
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Network Admin
Bayone Solutions Inc
San Jose, CA (Onsite)
Full-Time
This is what you'll do:
- Responsible for designing, organizing, modifying, installing, and supporting network hardware and software at the Normal, IL locations
- Manage network security with knowledge of: FortiGate and Cisco gear
- Being capable of troubleshooting, analyzing and diagnosing issues as needed
- Collaborate with remote IT team members to build and maintain positive, productive team relationships
- Develop positive relationships with the business and other functions involved in downstream technical processes
- At least 5 years (or relative) in a Systems or Desktop support role, where you learned the nuances of IT Administration
- Bachelor's is preferred for this position
- Experience with: LAN/WAN, Firewalls, Access Points, Cisco (Preferred)
- Strong written and verbal communication skills are a must
- Tech Savvy – Ability and passion for learning new technology and tools
- Passion for Customer Support – A drive to help end users get what they need to do their jobs the best they can
A sense of satisfaction from helping end users get what they need in a timely manner - Prioritization Skills – The ability to analyze support requests, and prioritize them based on impact
- Discipline – The discipline to actively manage help desk tickets and internal IT tasks, without getting distracted by email, chat or other adhoc communication
- A Teacher – Able to teach end users about IT technologies or solutions to their issues in an easy to understand way
- Self-Starter – The ability to actively look for effective tasks to complete in times of low tickets
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