Senior Product Designer (Eric Lee's backup)

Role: Senior Product Designer(Eric Lee's backup)
Location: Pleasanton, CA ( Hybrid model)
Type: Long term contract or 6 months C2H
Bill Rate: $120/HR

Local & w2 folks only.

The ideal candidate will have a customer-first mentality as well as grounding in design thinking to rethink our business. A deep understanding of customer research, knowledge gathering, ideation, prototyping, design process and concept visualization/prototyping are vital for this role.

This position reports to the Director of Product Design and their key responsibilities include:

• Helping to craft the strategic vision for the product experience by creating concepts and prototypes that drive strategic alignment.
• Collaborate with product management to define best-in-class customer and associate experience, approach, and vision for key fulfillment initiatives.
• Lead and own end-to-end design process of product features and iterations, drive design requirements.
• Independently identify opportunities where research can inspire, optimize, or evaluate the design.
• Structure customer research in partnership with the UX research team.
• Develop insight-driven design with a clear POV to make strong recommendations.
• Deliver design solutions that drive competitiveness.
• Autonomously leads and motivates cross-functional teams throughout the entire life cycle of product development.
• Define and measure metrics to track customer satisfaction specific to leading initiatives.
• Champion design thinking philosophy throughout the organization.
• If necessary, coordinates with outside vendors to ensure their work is delivered on time and on scope.

What we are searching for
Qualifications:
Education/Experience:
5+ years relevant professional experience required, BS/BA degree required, Graduate studies preferred

Communication Skills:
Must be able to clearly communicate, sell, persuade at all levels of management, up, down and across organization.

Design Specific Skills:

• 5+ years of experience in one or more of the following areas: user experience, information architecture, or creative design.
• Internet and retail experience strongly preferred.
• Strong analytical, prioritization, and negotiating skills.
• Advance in design and prototyping tools (eg. Figma)
• Usability and customer-focused design experience required.
• Passionate about building great user experiences and solving customer and business problems.