UX Designer- DSPA

Role: UX Designer

Number of UXDs: 1
Duration: 6 months
Skill Set:

• Proficiency with Figma, Google Workspace
• Familiarity with technical constraints and limitations as they apply to designing across platforms and surfaces.
• Strong and demonstrable visual design skills (color, layout, type, etc.) and fluency on best design practices for mobile and web UIs.
• Excellent interpersonal skills and the ability to build good working relationships.
• Strong communication, collaboration, and presentation skills.
• General knowledge of accessibility standards.

Scope and Deliverables:
This role will be responsible for producing UX designs and deliverables in support of top Google Fi Wireless projects.
Creating mocks, specs, and assets for several programs:

• Proactive Troubleshooting Support UX
• Create UX flows for
  different states
  to help users proactively troubleshoot network quality issues and plan management issues.
• Create UX flows for voice (phone call) quality troubleshooting
• Activation Improvements
• Ongoing UX improvements to create a more seamless eSIM activations for BYOD (Bring Your Own Device), allowing users to activate immediately after signup.
• Propose improvements on error screens for users who are may activate eSIMs incorrectly
• Implementation support with Eng for Activation Support Pilot
• App & Web settings IA revamp
• Create mocks to propose upleveling prioritized features within Google Fi's App settings