CX Engineer

Job Description:

This role involves designing, implementing, and troubleshooting network infrastructure, often requiring strong technical skills, customer interaction, and experience in Switching and Routing.

Responsibilities:

Network Design & Implementation : Deploy and configure Aruba core switches (e.g., Aruba 6400/6300) for campus/data center environments.

Implement VLAN routing, trunk links, LACP/MCLAG, and ensure compatibility with existing network infrastructure.

Network Security & Compliance : Ensure compliance with security standards and implement zero-trust security principles.

Performance Optimization & Troubleshooting : Monitor network performance, conduct capacity planning, and optimize for high performance.

Troubleshoot complex network issues and provide root-cause analysis.

Integration & Collaboration : Integrate Aruba solutions with other technologies like SD-WAN and Zscaler for secure connectivity.

Collaborate with cross-functional teams to ensure seamless network operations.

Documentation & Reporting : Develop and maintain comprehensive documentation of network architectures, configurations, and operational procedures.

Provide regular reports on network performance, security, and compliance.

Education and Experience Required:

Bachelor s degree in computer science, Information Technology, or a related field.

Aruba Certified Switching Professional (ACSP) or equivalent certification preferred.

Minimum of 5 years of experience in network engineering, with preferably a focus on Aruba technologies.

Knowledge and Skills:

Well-tuned background in CX-Switching

Wireless experience: Site surveys, wireless design,

Technical understanding and knowledge of the relevant industry

Basic business acumen and knowledge of root cause analysis and problem detection.

Effective communication skills, attention to detail, ownership, change management skills, team player and collaborates with product and support teams.

Experience working in a fast-paced multi-vendor environment involving quick turnaround time.

Must have prior consulting experience.

Strong knowledge of routing and switching protocols (e.g., BGP, OSPF,EVPN/VXLAN, STP).

Proficiency in configuring and managing network devices and solutions.

Strong troubleshooting skills and experience with network analysis tools.

Ability to automate network management tasks using scripting tools like Python.