Senior Product Manager

Essential Functions

The Senior Product Manager's responsibilities include, but not limited to:

• User centered ideation, discovery, definition and delivery.
• Customer research to develop empathy, identify critical problems to solve, expectations, and behaviors.
• Business stakeholder interviews to understand operational complexities, strategic objectives and plans, impacts and considerations.
• Analysis of quant & qual data (internal and external) to aid in prioritization.
• Analysis of the competitive landscape and recommendation for positioning.
• Analysis of industry trends and emerging opportunities.
• Technology partnership to evaluate technical constraints, complexities, & capabilities.
• Financial modeling for ROI analysis.
• Strategic roadmap development – near & long-term vision that will drive iterative value.
• Storytelling & socialization of product – with business & technology stakeholders.
• Use cases, journey mapping, hypothesis development.
• Identification of KPIs, engagement & operational metrics for each slice of scope.

Stakeholder Management

• Navigate complexities of stakeholder landscape - leverage expertise to drive alignment and engagement.
• Interviews partners, facilitate working groups, one to one discussion, group showcase forums etc. - with a goal of uncovering operational and organizational impacts.
• Consider business process impacts & dependencies. Work with the appropriate partners to ready the business for the product.

Agile Product Delivery

• Partners with Iteration Manager, Tech Lead, QA, and engineers to continuously improve and maximize output of delivery team.
• Effectively builds & prioritizes user stories for each iterative delivery – partnering with UX, tech, QA, business SMEs to deliver each.
• Maintains outcome focus by adjusting product roadmap, release strategy, & scope priorities based on realities of an agile environment.

Product Hind Sighting

• Partners with analytics team to develop & implement test strategy to validate key hypotheses.
• Measures impact of product post-launch leading to sound recommendations for continued investment or pivot.

Enterprise-wide Product Leadership

• Coordinate discovery, definition, execution/delivery, and post-launch product lifecycle activities across various product workstreams and channels.
• Guiding, coaching, and supporting product managers on tradeoff decisions and risk mitigation.
• Regular, dependable attendance & punctuality and perform other duties as assigned.

Qualifications and Competencies

• BA or BS Degree or equivalent work experience.
• 6-9 years of experience in one or more of the following areas: product management, product marketing, or product ownership.
• Retail experience; especially digital in-store / omni-channel experiences a plus.
• Must have above average mathematical skills, including the ability to compute rates, ratios, and percentages, and the ability to work with mathematical concepts such as probability and statistical inference.
• Excellent written and verbal communication skills.
• Ability to read, write, and interpret complex technical documents.
• Must be able to work independently with minimal supervision.
• Ability to work a flexible schedule based on department and store/company needs.