Mid-Level Product Designer

The ideal candidate will have a customer-first mentality as well as grounding in design thinking as a way to rethink our business
An understanding of customer research, knowledge gathering, ideation, prototyping, design process, and concept visualization/prototyping are vital for this role.

Key responsibilities include:

• Think thru and communicate concepts visually using techniques like journey mapping, storyboards and sketching, and light prototyping to communicate visual/interaction design concepts

• Collaborate with Product Management to define best-in-class customer and associate experience for key fulfillment initiatives.

• Responsible for the design process of product features and iterations, developing design solutions for new problems and improvements to existing features across multiple areas and applications (app and websites).

• Takes learnings from competitive analysis and identifies opportunities based on multiple data points: business strategy, customer needs and competitive learning.

• Uses research insights to address user needs and design solutions.

• Able to design and constructively critique effective experiences for end-users.

• Anticipates and invites feedback to improve work product and self with a constructive mindset

• Delivers competent design solutions
Solicits feedback from leadership and provides timely updates.

• Able to build on design language through insight-driven modifications and suggestions.

• Identifies opportunity for collaboration
Initiates conversations with product and tech teams to discuss ideas.

Qualifications:
Education/Experience:
3+ years of relevant professional experience required, BS/BA degree required, Graduate studies preferred

Communication Skills:
Must be able to clearly communicate, sell, articulate, and can advocate design rationale

Design Specific Skills:

• 3+ years of experience in one or more of the following areas: user experience, information architecture, or creative design.

• Internet and retail experience strongly preferred.

• A strong product design portfolio that demonstrates how you design to solve customer needs

• Advance in design and prototyping tools (eg
Figma)

• Usability and customer-focused design experience required.

• Passionate about building great user experiences and solving customer and business problems.