Manager - Product Management

Essential Functions

The Senior Manager, Product Management- Marketplace Seller Performance responsibilities include, but are not limited to:

• Leads the development of features and functionality for a key strategic program initiative, including the identification of business opportunities, requirements definition, project implementation and evaluation
• Combines a strong understanding of customer needs with an equally deep understanding of business goals to champion solutions that deliver value for macys.com.
• Independently identifies new opportunities and develops business case/ROI for projects in particularly ambiguous, complex, and emerging domains
• Gathering input from a variety of internal stakeholders, and external resources
• Conducting industry analysis (identifying market trends)
• Analyzing existing Macy's data, and conducting user research/testing
• Evaluating technologies (internal capabilities, and vendor offerings)
• Socializes opportunity assessments, driving to alignment among the highest level of leadership in the organization
• Responsible for the requirements, approach, and vision for vendor facing features as well as feature definitions, detailed requirements, business process changes, internal communications, and implementation plans
• Autonomously leads and motivates multiple cross-functional teams throughout the entire life cycle of product development, including deployment and post-deployment
• Participates in Agile Project Inception, Iteration meetings, writes stories/acceptance criteria, story signoff, launch readiness, post-launch triage/burn-in
• Coaches other product managers to write user stories as part of an Agile project framework
• Independently resolves specific challenges related to how a feature/tool will work for Macy's customer or business user and make trade-offs of scope, time & budget when issues arise during development
• Accountable for the financial impact and customer experience of the products produced, using analysis to measure the results of feature deployments to quantify the business benefit/impact, and identify further business opportunities or recommendations of product evolution
• If necessary, coordinates with outside vendors and partners to ensure their work is delivered on time and on scope

Qualifications and Competencies:

• BA/BS required
• 6+ years product management experience
• Ability to balance Seller needs with internal business goals and prioritize where necessary
• Experience with the Agile development process preferred
• Has a proven successful track record; recognized as an expert across the division, who has excellent judgment and whose projects and team have contributed significantly to the success of the division
• Strong verbal and written communicator with all levels of business leaders; ability to influence key business leaders in the organization, defining and presenting compelling product vision
• Exceptional negotiation skills across a myriad of audiences; can successfully advocate both business-facing and IT technology solutions among peers and to executive leadership
• Able to manage multiple projects simultaneously, at various stages of their development
• Ability to translate strategic goals to into product features
• Experience with 3rd party software integrations
• Intellectually curious with strong analytical skills, including demonstrated ability in performing complex data analysis and drawing actionable insights, and building strategies against the analysis
• Ability to execute independent research projects, and generate practical results and recommendations
• Must be able to work independently with minimal supervision
• Thorough understanding of the retail business
• Customer-Centric: You are passionate about baking customer service into how you think and operate
• A good balance of analytical and creative thinking
• Thrives under pressure, balancing multiple work streams and priorities
• Bring positive energy, optimism, and passion to work every day
• Ability to work a flexible schedule based on department and Company needs