Jira Admin

Qualifications:

• 5+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.)

• Process oriented mindset. Good experience in the enablement of enterprise-level processes using Jira and Confluence.

• Experience with configuring and supporting integration using development tools on Jira

• Experience with managing reports on Jira and supported reporting applications

• Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks

• Technical understanding of common networking terms and tools

• Previous experience working in a dynamic and agile environment

• Able to work independently with minimal guidance in a rapidly changing environment

• Ability to manage multiple clients and deliverables at any given time through effective time-management and planning

• Demonstrate good interpersonal skills and communication, both written and spoken

• Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude

• Good work ethic and the ability to work with diverse teams across different time zones

• Strong ability to multi-task and adapt to changing priorities