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Solutions Engineer

Bayone Solutions Inc Palo Alto, CA (Onsite) Full-Time


Schedule: 8-5/9-6 (1 hour non-billable lunch, with flexability depending on business needs)

This role is hybrid with up to 3 days on site per week (days may vary; likely will move to Wednesday on site with others flexable)

Please source only at location on req or in Irvine CA


Responsibilities





  • Administer, configure, and maintain Jira and Confluence environments, including project setups, space configurations, and permission schemes.

  • Manage user accounts, groups, and roles, ensuring proper access and security.

  • Support the setup and maintenance of custom fields, issue types, workflows, and permissions in Jira.

  • Configure Confluence spaces, templates, and permissions to optimize knowledge sharing across the organization.

  • Provide ongoing support and troubleshooting for Jira and Confluence users, addressing issues such as permissions, workflows, and system performance.

  • Resolve technical issues related to Jira and Confluence integrations, including third-party add-ons.

  • Assist with integrating Jira and Confluence with other systems (e.g., GitHub, Slack, CI/CD tools) to ensure seamless workflows.Perform routine system checks and monitoring to ensure uptime and optimal performance.

  • Collaborate with the broader IT team to ensure integration between Atlassian tools and other enterprise systems.




Qualifications




  • 3+ years of experience administering and configuring Jira and Confluence in a professional environment.

  • Proficiency in Jira administration, including custom fields, workflows, screens, and permissions.

  • Knowledge of Confluence configuration, including templates, macros, spaces, and permissions.

  • Atlassian Certified Jira Software Administrator or Atlassian Certified Confluence Administrator is a plus, but not required.



Schedule: 8-5/9-6 (1 hour non-billable lunch, with flexability depending on business needs)

This role is hybrid with up to 3 days on site per week (days may vary; likely will move to Wednesday on site with others flexable)

Please source only at location on req or in Irvine CA


Responsibilities





  • Administer, configure, and maintain Jira and Confluence environments, including project setups, space configurations, and permission schemes.

  • Manage user accounts, groups, and roles, ensuring proper access and security.

  • Support the setup and maintenance of custom fields, issue types, workflows, and permissions in Jira.

  • Configure Confluence spaces, templates, and permissions to optimize knowledge sharing across the organization.

  • Provide ongoing support and troubleshooting for Jira and Confluence users, addressing issues such as permissions, workflows, and system performance.

  • Resolve technical issues related to Jira and Confluence integrations, including third-party add-ons.

  • Assist with integrating Jira and Confluence with other systems (e.g., GitHub, Slack, CI/CD tools) to ensure seamless workflows.Perform routine system checks and monitoring to ensure uptime and optimal performance.

  • Collaborate with the broader IT team to ensure integration between Atlassian tools and other enterprise systems.




Qualifications




  • 3+ years of experience administering and configuring Jira and Confluence in a professional environment.

  • Proficiency in Jira administration, including custom fields, workflows, screens, and permissions.

  • Knowledge of Confluence configuration, including templates, macros, spaces, and permissions.

  • Atlassian Certified Jira Software Administrator or Atlassian Certified Confluence Administrator is a plus, but not required.

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Job Snapshot

Employee Type

Full-Time

Location

Palo Alto, CA (Onsite)

Job Type

Other

Experience

Not Specified

Date Posted

04/22/2025

Job ID

25240381

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